SpeechQuest (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our users — including speech-language pathologists, parents, caregivers, educators, and the children they support. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly and automatically:
- Account information: Name, email address, phone number, and login credentials used to create and secure your account.
- Child profile information: Names, ages, goals, and other details entered by parents, guardians, or licensed professionals to personalize therapy.
- Speech recordings: Audio clips uploaded or recorded within the app to practice articulation and track progress.
- Progress and performance data: Accuracy scores, completed activities, goals, streaks, and session history.
- Device information: Device type, operating system, browser, and IP address.
- Usage analytics: Feature usage, session duration, and in-app interactions to help us improve the experience.
- Cookies and similar technologies: Tokens and identifiers used to keep you signed in and understand how the app is used.
How We Use Information
We use the information we collect to:
- Create and manage user accounts
- Authenticate users and maintain security
- Save therapy progress and personalize practice
- Improve the app and develop new features
- Provide customer support
- Send transactional emails such as confirmations and alerts
- Send transactional SMS messages such as verification codes, password resets, reminders, and account notifications
SMS Privacy
SpeechQuest may send transactional text messages for account verification, security alerts, reminders, and other service-related notices. Message and data rates may apply.
SMS consent is not shared with third parties or affiliates for marketing purposes.
You can opt out of non-essential SMS messages at any time by adjusting your reminder preferences in the app or replying STOP to any message.
Children's Privacy
SpeechQuest is intended to be used by parents, legal guardians, educators, and licensed professionals on behalf of children. We do not knowingly collect personal information directly from children under 13 without appropriate consent.
Parents and guardians are responsible for information entered about children, including child profiles, speech recordings, and progress data. If you believe a child has provided us with personal information without appropriate consent, please contact us and we will remove it.
Sharing Information
We do not sell your personal information. We may share data only with trusted service providers who help us operate the platform, such as:
- Cloud hosting and database providers
- Authentication services
- Analytics providers
- Payment processors (if payments are added later)
- Messaging providers such as Twilio
These providers are contractually obligated to use your data only to perform services on our behalf and to protect it consistent with this policy.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. This includes encryption in transit, access controls, secure authentication, and regular review of our security practices.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a security incident occurs, we will take appropriate steps to address it and notify affected users as required by law.
Data Retention
We retain your information for as long as your account remains active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove or anonymize your data within a reasonable time, except where retention is required by law.
User Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights:
- Use the account and privacy settings available in the app
- Contact us directly using the information at the bottom of this policy
We will respond to requests in accordance with applicable law and will not discriminate against you for exercising your rights.
Cookies and Similar Technologies
SpeechQuest uses cookies and similar technologies to keep you signed in, remember your preferences, understand how the app is used, and improve performance. You can manage cookie preferences through your browser settings, but disabling certain cookies may affect app functionality.
Third-Party Services
SpeechQuest uses select third-party services to operate and improve the platform. These services may process data according to their own privacy policies:
- Firebase — authentication and app infrastructure
- Google Analytics — usage analytics and app improvement
- Twilio — transactional SMS delivery
- Stripe — payment processing (if payments are added later)
We encourage you to review the privacy policies of these providers to understand how they handle data.
International Users
SpeechQuest is based in the United States. If you access the app from outside the United States, you consent to the transfer, storage, and processing of your information in the United States or other countries where our service providers operate. Data protection laws in those countries may differ from those in your location.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and notify users as appropriate. Continued use of SpeechQuest after changes means you accept the revised policy.
Contact Information
If you have questions, concerns, or requests about this Privacy Policy or how we handle your data, please contact us:
- Email: [email protected]
- In-app: Use the Feedback button or Support option in your account menu