By opting in to receive SMS messages from SpeechQuest, you agree to these SMS Terms of Service. Message and data rates may apply according to your wireless carrier plan.
Types of Messages You May Receive
SpeechQuest sends transactional text messages related to your account and use of the Service. Examples include:
- Verification codes: One-time codes used to confirm your phone number or secure your account.
- Password resets: Security messages to help you regain access to your account.
- Practice reminders: Scheduled reminders based on your family's speech practice goals and preferences.
- Progress notifications: Updates about completed practice sessions, streaks, or goal milestones.
- Account notifications: Important service alerts, such as security or policy updates.
Message Frequency
Message frequency varies based on your account settings, reminder preferences, and activity. You may receive a few messages per week or none at all, depending on the options you select.
Rates
Message and data rates may apply. SpeechQuest does not charge you separately for SMS messages; standard carrier messaging rates and any applicable data charges are your responsibility.
How to Opt In
You opt in to SMS messages by checking the SMS consent checkbox during account registration or by enabling text reminders in your reminder preferences. Consent is not required to use SpeechQuest and is collected separately from other account permissions.
How to Opt Out
You can stop receiving SMS messages at any time by replying STOP to any SpeechQuest text message. After you send STOP, we will send a confirmation message and you will no longer receive promotional or non-essential text messages from us.
You can also manage or disable SMS reminders at any time from your account settings within the app.
Help and Support
For assistance, reply HELP to any SpeechQuest text message, or contact us using the information at the bottom of this page.
Privacy of Consent
SMS consent is never shared with third parties or affiliates for marketing purposes.
We use messaging service providers such as Twilio solely to deliver transactional messages on our behalf. Your consent to receive SMS messages is not sold, rented, or shared for marketing or advertising purposes.
Contact Information
If you have questions about SMS messaging, your preferences, or these terms, please contact us:
- Email: [email protected]
- Website: speechquesthq.com
- In-app: Use the Feedback button or Support option in your account menu